The Los Angeles Sparks are working to shut down a fan-based rumor about season tickets.
On Monday a fan shared an email on Reddit that was reportedly from the Sparks that appeared to suggest the franchise was refunding season tickets — and planning to charge fans who bought new packages even more money to attend games.
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"With interest in the WNBA growing at an accelerated pace, we are constantly analyzing and evaluating our business strategies and opportunities to enhance the fan experience," the email from Sparks senior vice president Jerry Murphy read. "To that end, we have determined that we need to make some adjustments, which will directly impact your account."
"We are working with our AXS ticketing partner to refund the full amount of your payment(s), directly to your original payment method. Refunds are typically processed within approximately 21 business days, depending on the credit card that was used for the purchase. All LA Sparks tickets are revocable licenses."
The news was met with outrage, which would justifiable if it were true... but it's not entirely clear that it is, and now the Sparks have spoken out about what really happened.
Ticket platform AXS, where Sparks tickets are sold, issued a statement explaining the company had "inadvertently" canceled season tickets "that appeared to be purchased fraudently." The brand added that they are working "closely" with the Sparks to fix the issue.
The Sparks reshared the message on X and added, "An important message from@AXSto address recent misinformation regarding Sparks season tickets." It is unclear if the person who shared the original email on Reddit has received any further information about season ticket packages.